Ratings & Reviews
Your Review
Resident Reviews
|Recommended: YesMaintenance — I had a problem with my sink and I requested it to be fixed and Freddie came asap and had it done quickly for me. Great job done, thank you
response from property -We are glad to hear Freddie was able to take care of your sink quickly and make the process easy for you. We appreciate you taking the time to leave this feedback and we’re always here if you need anything.
Mallory Ervin, Community Manager
|Recommended: NoDO NOT BELIEVE THE REVIEWS. They were told to post them by the front office.
I’m not sure where my original review is but I’ll post it again so no one who makes over 60k ever moves here. This is strictly for low income people who have never had a balcony or nice amenities.
I’ve only been here one month and I have already given 60 day notice to break my lease.
Albeit Beautiful they are very cheaply built. In the middle of the hood, surrounded by eyesore buildings and huge rats roaming the grounds around in the nasty places that have not been torn down yet.
Parking is atrocious. None at all on the street, but they charge you 275 month to use the garage. It’s not worth it but worth it if you don’t want tickets or your car sideswiped.
Tenants look scary — like they don’t need to be anywhere near the building. The area is terrible. Sirens all day, every day. Nasty, dirty homeless people hanging out.
Dear Ebony,
Thank you for taking the time to share your feedback. We’re very sorry to hear that your experience has not met your expectations. We understand that moving to a new city and community can sometimes come with challenges, and we appreciate the opportunity to learn from your perspective.
Please know that our team is committed to providing exceptional service to all residents and prospective residents. Mill Creek’s goal has always been to assist each customer in finding a home where they feel comfortable and happy. While we’re saddened to hear that you’ve chosen to end your lease, we will work with you to ensure a smooth transition through our Easy Come, Easy Go guarantee.
If you’d like to discuss your concerns directly, we would welcome the opportunity to connect and address them personally.
Warm Regards,
Mallory Ervin, Community Manager
|Recommended: YesGood — Great
Hi Chantel,
We're thrilled to hear you enjoyed your experience thus far. If you have any questions or need more information, feel free to reach out to our team at 771-232-8900 or [email protected]. We look forward to welcoming you to our community!
Mallory Ervin, Community Manager
|Recommended: YesJessie's the best — He was over all attentive he help through the moving process successfully He get a 100 rate
Thank you so much for sharing your experience! We’re glad to hear that our team member provided attentive service and helped make your move-in process smooth and successful. We’ll be sure to share your kind words. It means a lot to know his efforts made such a positive impact. Welcome home to Modera H Street! If you need anything at all while you settle in please do not hesitate to contact us in the office.
Mallory Ervin, Community Manager
|Recommended: YesJust Moved In — My entire leasing experience in DC has been changed by Modera H St staff single-handedly. I did not want to move out of my previous home just in anticipation of having to do all of the footwork for leasing elsewhere in the city limits. Jesse was my leasing agent and I am so grateful for his kindness and efficiency.
Thank you for sharing such thoughtful feedback. We’re glad to know that Jesse and the team were able to make your transition into Modera H Street seamless and efficient. Leasing in DC can often feel overwhelming, so it means a lot to hear that your experience with us has set a new standard. If you have any more feedback or need assistance, feel free to reach out to us at 771-232-8900 or [email protected]. Welcome to the community!
Mallory Ervin, Community Manager
|Recommended: YesModera H Street — Amazing apartment ran by such an incredible team of professionals who are passionate about their community. I’m very excited to be a part of this community.
We’re so happy to have you here! It makes us smile to know you’ve felt welcomed and cared for by the team. We’re grateful you chose to call our community home and look forward to many more great moments together.
Mallory Ervin, Community Manager
|Recommended: YesGood place — Very good and excellent place to stay
Thanks so much for sharing your experience! We're so glad to hear that you are enjoying the community. Our whole team is here to make you always feel at home, and we're always happy to help however we can. We really appreciate your kind words!
Mallory Ervin, Community Manager
|Recommended: YesEXCELLENT SERVICE — I’ve been living here almost a month and everything is just so smooth.. literally The service, apartment.. noise is minimum, space is clean and the staff is amazing Devanae, the Leasing Manager is top tier she’s there when you need her and makes sure you are comfortable and taken care of Dante, the leasing consultant who has worked with me thru this whole process was just chefs kiss Even the Maintenance is great, Jerome who i met so far as is on top of things and even provided comfortability when it came to me having to leave my apartment and dealing with construction ALL IN ALL everything has been beyond great and I look forward to being here the next years to come Thank you Modera
Charayna, thank you so much for sharing your experience. It means a lot to hear how smooth everything has been since your move-in. Devanae, Dante, and Jerome will be so glad to know their efforts made such a positive impact on your transition into your new home. We’re grateful for your trust and excited to have you as part of the Modera H Street community for the years ahead.
-Mallory Ervin, Community Manager
|Recommended: YesAmazing building and staff — Every single employee is the best and go beyond there abilities.
Jordan we are so thrilled to have you as a new member of our community!
|Recommended: YesModera H Street — Moved to DC from NC to attend dental school. My first time living out of state so far so good. Lots of amenities, clean, close access to grocery stores metro.
Zykiah! We are so happy you decided to call Modera H Street your home away from home. So glad to hear that you're move went well. If there is anything we can assist with as you get settled in please do not hesitate to contact us at 771-232-8900.
|Recommended: YesMoving — I was a new resident coming from Houston Texas and had a mishap with both the transporter for my car and my movers who attempted to drop off my belongings the day before move in. Devanae, my leasing agent was such a help and helped me communicate with them and also allowed me access to garage parking prior to my move in date. The team here is super accommodating and definitely care about their residents.
Thank you for taking the time to share your experience. We are glad to hear that Devanae was able to support you during a stressful transition and help coordinate with your movers and car transporter. It means a lot to know that our team’s efforts made a difference during your move. Providing a smooth and welcoming experience for our residents is always a priority, and your kind words truly reinforce that commitment. Welcome to your new home!
-Mallory Ervin, Community Manager
|Recommended: YesTenant — 10 10
Stephen, thank you so much for leaving a review. We are glad to hear you are enjoying your new home. Should you need anything at all please do not hesitate to pay us a visit in our office or give us a call at 771-232-8900.
|Recommended: YesMove-in — Overall, the apartment condition is good, and the move-in process was fine, but the interactions with the property staff were not the best on the move-in day. The staff was not kind, and some of the policies communicated were conflicting.
Hi Myung, thank you for leaving us a review. Delivering exemplary customer service is what we strive for and it seems we fell short of that goal. I would like to better understand you experience at move-in and how we can better serve you moving forward. Your comfort and enjoyment of the community and experience with the team at Modera is paramount to us. I would like to discuss this further. Please contact me in the leasing office to discuss further.
|Recommended: YesVery Nice Building , Love the style an Glam to the front Entrance to the foyer an to the units very Luxury , The Manager an Assistant Manager was very welcoming an treated me like Family , I will recommend leasing here very top Tier
Thank you so much for the kind words! We're thrilled you enjoyed the style and luxury of our community. It means a lot to hear that our team made you feel at home — that’s exactly the experience we aim to provide. We truly appreciate the recommendation!
Mallory Ervin
Community Manager